Commission Policy

1. Introduction

This Commission Policy explains how Oakscroft Partner Network calculates, reviews, and records affiliate commissions on the Partner Portal (affiliate.oakscroft.org).

It applies together with the Affiliate Program Terms, Withdrawal Policy, and Refund & Replacement Policy.

2. Eligible Orders

Commission is considered only when all of the following are true:

• The customer completed a successful eligible purchase on the Oakscroft store;
• The order was attributed to your affiliate account through a valid referral or campaign link;
• The product or campaign is commission-eligible under then-current rules;
• The order is not cancelled, fraudulent, duplicated, or otherwise excluded by administrators.

Clicks, page views, abandoned checkouts, and failed payments do not create payable commission.

3. How Commission Works

When an eligible attributed order is recorded, the system may create a commission entry linked to your affiliate account. The rate may come from an active campaign or from the programme’s configured default rate (for example 10.00% when no special campaign rate applies—actual rates are those configured by administrators).

Campaign-specific products should be promoted with campaign links whenever possible so attribution and rules match the campaign you are promoting.

4. Referral Attribution

Attribution relies on referral tracking (including cookies or equivalent identifiers, typically for about 30 days unless reconfigured) and store conversion records sent to the Partner Network.

If a visitor blocks cookies, uses another device, clears storage, or completes purchase without valid attribution, the sale may not credit your account even if you shared a link earlier.

5. Pending Commission

New commissions normally appear as Pending. Pending means the amount is recorded for review—it is not yet confirmed for withdrawal.

6. Commission Approval

An administrator reviews pending commissions. Approval is manual and may take time depending on order volume, risk checks, and operational schedules. There is no automatic approval and no fixed guaranteed review deadline published in the Portal.

7. Commission Availability

After approval, commission becomes available in your wallet balance according to the wallet workflow. Only available balance counts toward the minimum withdrawal requirement described in the Withdrawal Policy.

8. Rejected Commission

Administrators may reject commission for reasons including:

• Cancelled or invalid orders;
• Ineligible products or campaigns;
• Fraud, abuse, or policy violations;
• Duplicate or manipulated orders;
• Missing or invalid attribution.

Rejected commission is not paid and does not become available balance.

9. Reversed Commission

Even after approval, commission may be reversed when programme integrity requires it—for example exceptional refunds, confirmed fraud, accounting corrections, or administrator reversal actions in the commission system.

Reversals can reduce wallet balances or offset future available amounts as implemented in the Portal.

10. Exceptional Refunds

Promotional purchases generally follow the store’s return rules (see the Refund & Replacement Policy). If Oakscroft exceptionally approves a customer refund, related affiliate commission may be reversed or deducted under this policy and the Affiliate Program Terms.

11. Duplicate Orders

Repeated, split, or artificial orders intended to inflate commission may be rejected or reversed. Administrators decide eligibility using order and tracking records.

12. Fraud Detection

Oakscroft monitors unusual patterns, self-dealing signals, and other abuse indicators. Investigation can delay approval of commissions or withdrawals. You must cooperate with reasonable verification requests.

13. Self Referrals

Using your own referral link to place orders for yourself, family, or controlled accounts for the purpose of manufacturing commission is prohibited. Such activity may be treated as fraud.

Administrators may reject or reverse related commissions and may suspend or terminate the affiliate account. Genuine customer purchases only.

14. Inactive Accounts

If your account is pending, rejected, suspended, or terminated, access to promotional tools and commission features may be limited. Unapproved commissions may remain unpaid. Account status is controlled by administrators in accordance with programme rules.

15. Commission Corrections

Oakscroft may correct clerical errors, duplicate postings, or system mistakes by adjusting commission records. Corrections are applied through administrative review, not by affiliates editing amounts.

16. Administrative Review

All commission statuses (pending, approved, rejected, reversed, paid, and related states shown in the Portal) are subject to administrative authority. Support Chat can be used for questions, but support staff and Super Admins follow the same programme rules—chat does not override fraud decisions.

17. Changes to Commission Rates

Default rates, campaign rates, product eligibility, and related settings may change. Changes apply as published in the Portal or campaigns going forward. Past approved and paid amounts are not reopened solely because rates later change, except for error correction or fraud cases.

18. Examples

19. Example Workflow

1. Customer Purchase — eligible order is completed on the store
2. Referral Tracked — attribution links the order to your affiliate account
3. Pending Commission — commission record awaits review
4. Admin Review — administrator checks eligibility and risk
5. Approved — commission accepted under programme rules
6. Wallet Balance — value becomes available when wallet rules apply
7. Withdrawal Request — you request payout after meeting the minimum available balance

At any step, rejection, delay, or reversal may occur if policy or fraud rules require it.

20. Important Notes

• No earnings guarantee.
• No automatic commission approval.
• No automatic payouts—withdrawals require your request and admin processing.
• Use official Marketing Kit assets and truthful promotion only.
• Questions: use Help & FAQ and Support Chat in the Portal.